I have been with this card for six years, and I have been a very good customer. I pay on time and always pay my balance. I guess if I had let them make a little more interest off of me they would treat me better after all these years. I am now discontinuing use of their card because due to some problems using online bill pay I had two occasions in the last year that I did not pay one month when I believed I had. They told me that I had too many occasions where they had to reverse my late fees (once!!!) and suggested I use auto bill pay. I do not know about you but I want to see my credit card statement before I pay it because I have also had multiple instances where I was charged for items that I did not buy in cities I could not have been in. So if you want to get this card think real hard. I would only suggest it if use NWA to fly a great deal.
Actually you do not have to see the credit card statement in order to pay the bill and avoid the late fees. US Bank is a very good bank and if you have any dispute in the charge then they will take care of it immediately. I have their card for years and over all I have very good experience with US Bank.
Remember in credit card world there is no sin greater then not paying in time your monthly bills. It hits you two ways real hard, first you have to pay the late fee and then it gets stuck in your credit history which is even more damaging.